211 Alameda County is a free service that is available to anyone in Alameda County. It is available in over 300 languages and all calls are confidential.
Location
Eden I & R / 2-1-1 Alameda County
570 B St, Hayward, CA 94541
Contact Information
Visit our website at EdenIR.org
Text your zip code to 898-211 Monday through Friday from 9 am to 4 pm, and a live Specialist will reply promptly.
Call: Dial 211 to speak with a Phone Line Resource Specialist 24/7.
Please note: Responses to text messages may take up to two business days.
Or call us toll free at 1-888-886-9660
Services
Core Services
211 Alameda County provides callers in Alameda County with no-cost 24/7 access to a live Phone Line Resource Specialist who researches available resources and assists in addressing a variety of needs including affordable housing, job training, child care, legal assistance, health services, emergency shelter, education, food, and other basic needs assistance.
Additional Services On-Site
Twice daily, 211 contacts homeless shelters throughout the County to provide up-to-date information about availability of shelter beds not linked to the County Coordinated Entry System.
Additional Services Off-Site
Disaster Preparedness Program provides free training for staff, volunteers, and clients of community-based organizations.
Hours & Access Info
24/7
Same Day Access & Availability
211 is available 24 hours a day, 7 days a week.